Customer Service Supervisor Brooklyn, NY (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/20/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | NY21AvKr8o | Mailing Address: | |
A company is looking for an Integrated Customer Service Supervisor. Key Responsibilities Oversee operations team and supervise Program Assistants to ensure timely completion of work Track staff performance and verify accuracy of incentive payment approvals Prepare reports and invoices while managing customer resolution issues Required Qualifications 2-4 years of program operations experience in an office environment High School Diploma or equivalent education required; college education preferred Proficiency in Windows-based office applications and strong Excel skills Experience with database management Demonstrated ability to work effectively within a team |