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Customer Service Supervisor
Brooklyn, NY (USA)
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Company: VirtualVocations Contact:
Post Date: 01/20/25 Phone:
Job Type: Full Time Fax:
Reference: NY21AvKr8o Mailing Address:

A company is looking for an Integrated Customer Service Supervisor.



Key Responsibilities

Oversee operations team and supervise Program Assistants to ensure timely completion of work
Track staff performance and verify accuracy of incentive payment approvals
Prepare reports and invoices while managing customer resolution issues


Required Qualifications

2-4 years of program operations experience in an office environment
High School Diploma or equivalent education required; college education preferred
Proficiency in Windows-based office applications and strong Excel skills
Experience with database management
Demonstrated ability to work effectively within a team