Customer Service Senior Representative Chicago, IL (USA)			Send this Job to a Friend
Company:	VirtualVocations	Contact:
Post Date:	01/20/25	Phone:
Job Type:	Full Time	Fax:
Reference:	ILA70AsZoG	Mailing Address:

A company is looking for a Senior Representative, Customer Service. Key Responsibilities Manage customer contacts and order details using a case management system Track, resolve, and escalate orders or cases while maintaining service excellence standards Communicate order statuses, product availability, and resolve complex issues Required Qualifications High School Diploma or equivalent 4 years of related experience Experience with ERP software (e.g., JDE)

---