Retail Customer Service Specialist San Jose, CA (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/15/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | CAOYaRGsIV | Mailing Address: | |
A company is looking for a Customer Service Specialist - Retail. Key Responsibilities Communicate with internal and external customers to provide timely responses and build relationships Manage all facets of order management, including placing, revising, and processing orders Monitor customer orders and provide necessary updates to Sales and retailers Required Qualifications Associate degree or equivalent combination of experience preferred 1+ years of customer service experience required, 2+ preferred Knowledge of athletic footwear, apparel, and sports bras preferred Computer proficiency in Word, Excel, Outlook, and Zendesk or similar CRM Ability to work in a fast-paced environment while maintaining a positive attitude |