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Collections Customer Service Representative
Fayetteville, NC (USA)
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Company: VirtualVocations Contact:
Post Date: 01/13/25 Phone:
Job Type: Full Time Fax:
Reference: NC80E4UTuV Mailing Address:

A company is looking for a Customer Service Representative - Collections.



Key Responsibilities

Collect on low-risk accounts to minimize the Bank's delinquency rate
Assist customers in understanding their financial obligations and provide guidance to limit losses
Negotiate repayment options and handle communication with customers regarding their accounts


Required Qualifications

High School Diploma or equivalent combination of education and experience required
1+ year of customer service experience required
Collections experience preferred
General understanding of collection management software
Basic proficiency with Microsoft Word, Excel, and Outlook