Collections Customer Service Representative Fayetteville, NC (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/13/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | NC80E4UTuV | Mailing Address: | |
A company is looking for a Customer Service Representative - Collections. Key Responsibilities Collect on low-risk accounts to minimize the Bank's delinquency rate Assist customers in understanding their financial obligations and provide guidance to limit losses Negotiate repayment options and handle communication with customers regarding their accounts Required Qualifications High School Diploma or equivalent combination of education and experience required 1+ year of customer service experience required Collections experience preferred General understanding of collection management software Basic proficiency with Microsoft Word, Excel, and Outlook |