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Nevada Customer Service Representative
New York, NY (USA)
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Company: VirtualVocations Contact:
Post Date: 01/13/25 Phone:
Job Type: Full Time Fax:
Reference: NYq2QLgI6H Mailing Address:

A company is looking for a Customer Service Representative to provide support in a fast-paced, remote environment.



Key Responsibilities

Handle high volumes of inbound phone contacts while identifying and resolving complex issues
Establish trust with customers and drive brand loyalty through effective communication and care
Adhere to performance metrics and internal policies to ensure quality service delivery


Required Qualifications

2+ years of call center or relevant customer service experience
Digital proficiency in web-based and e-commerce software applications
Customer-centric approach with high levels of empathy and emotional intelligence
Ability to maintain resiliency in challenging situations
Comfortable in a dynamic and fast-paced working environment