Nevada Customer Service Representative New York, NY (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/13/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | NYq2QLgI6H | Mailing Address: | |
A company is looking for a Customer Service Representative to provide support in a fast-paced, remote environment. Key Responsibilities Handle high volumes of inbound phone contacts while identifying and resolving complex issues Establish trust with customers and drive brand loyalty through effective communication and care Adhere to performance metrics and internal policies to ensure quality service delivery Required Qualifications 2+ years of call center or relevant customer service experience Digital proficiency in web-based and e-commerce software applications Customer-centric approach with high levels of empathy and emotional intelligence Ability to maintain resiliency in challenging situations Comfortable in a dynamic and fast-paced working environment |