Spanish Bilingual Customer Service Representative Shreveport, LA (USA)			Send this Job to a Friend
Company:	VirtualVocations	Contact:
Post Date:	01/10/25	Phone:
Job Type:	Full Time	Fax:
Reference:	LA8eCRML4R	Mailing Address:

A company is looking for a Spanish Bilingual Healthcare Customer Service Representative. Key Responsibilities Actively listen to customers to understand their concerns and build rapport Provide essential information regarding access to care, benefits, and coverage Guide callers through troubleshooting and navigating self-service options Required Qualifications 18 years or older with a high school diploma or equivalent Minimum of 1 year of previous call center experience Bilingual in English and Spanish Experience with Medicare and/or Medicaid is a plus Willingness to work flexible shifts, including weekends and holidays

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