Customer Service Assistant Everett, WA (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/09/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | WAuIIhikSO | Mailing Address: | |
A company is looking for a Customer Service Virtual Assistant to ensure a positive customer experience through various support channels. Key Responsibilities: Respond to customer inquiries via email, chat, and social media in a timely and professional manner Troubleshoot customer issues and find satisfactory resolutions Maintain detailed records of customer interactions and transactions Required Qualifications: Proven experience in a customer service role High school diploma or equivalent; associate's or bachelor's degree preferred Reliable internet connection and a quiet workspace Experience with CRM software (e.g., Salesforce, Zendesk) is a plus |