Mortgage Customer Service Associate Phoenix, AZ (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/09/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | AZucuQUW0Y | Mailing Address: | |
A company is looking for a Mortgage Servicing Customer Service Associate. Key Responsibilities Manage inbound and outbound calls, assisting borrowers with loan inquiries Process ACH payments and maintain records of customer interactions Make outgoing calls to new customers and assist with account setup and questions Required Qualifications, Training, and Education High school diploma or equivalent required Previous experience in mortgage loan servicing desired Minimum of 1-year customer service experience required Experience with email, MS Word, and MSP preferred Ability to handle sensitive confidential information |