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Customer Service Associate
Saint Charles, MO (USA)
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Company: VirtualVocations Contact:
Post Date: 01/09/25 Phone:
Job Type: Full Time Fax:
Reference: MOSJONi1yH Mailing Address:

A company is looking for a Customer Service Associate Representative to work from home.



Key Responsibilities

Assist patients and healthcare providers with inquiries related to medication orders, billing, and account issues through calls and web support
Act as a communication bridge between patients and internal teams to ensure accurate information is shared
Handle an average of 30-50 calls daily while adhering to performance metrics and scheduled work hours


Required Qualifications

High School Diploma or equivalent is required
Minimum of 1 year of customer service experience, preferably in a call center or healthcare setting
Proficiency in Microsoft Office Suite and ability to navigate multiple systems
Reliable internet connection and a dedicated workspace for remote work
Availability to work varied shifts based on business needs