Customer Service Associate Saint Charles, MO (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/09/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | MOSJONi1yH | Mailing Address: | |
A company is looking for a Customer Service Associate Representative to work from home. Key Responsibilities Assist patients and healthcare providers with inquiries related to medication orders, billing, and account issues through calls and web support Act as a communication bridge between patients and internal teams to ensure accurate information is shared Handle an average of 30-50 calls daily while adhering to performance metrics and scheduled work hours Required Qualifications High School Diploma or equivalent is required Minimum of 1 year of customer service experience, preferably in a call center or healthcare setting Proficiency in Microsoft Office Suite and ability to navigate multiple systems Reliable internet connection and a dedicated workspace for remote work Availability to work varied shifts based on business needs |