Requisition ID: 871356Store #: 008922 Lens
Crafters
Position: Full-Time
At Lens
Crafters, we're passionate about bringing people better sight. By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.This person will support our optical experience inside Macy's department stores in the U.S.GENERAL FUNCTIONThe overall mission of the Lens
Crafters at Macy's Store Manager is to be a leader and business owner within the marketplace and Lens
Crafters organization. The Store Manager establishes Lens
Crafters as the premier destination for all vision needs within the community, gains market share, drives both topline and profitability growth, and delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer and patient experience.MAJOR DUTIES AND RESPONSIBILITIES - Drive quality and improvement to meet/exceed all key performance indicators
- Ensure Lens
Crafters is known as the leading optical provider within Host/community/market - Demonstrate deep understanding of retail business and transfer knowledge to superior sales and business results
- Exhibit strong business acumen centered on continual improvement and execution of Best Practices for growth
- Propose and execute business plans to maximize sales and profit
- Lead a team through strong knowledge and skills regarding customer relations
- Manage profits and expenses for the store
- Establish clear expectations, train, coach and develop team
- Recruit and select high caliber talent and create talent pipeline for succession planning
- Follow workforce management guidelines to optimally staff store
- Execute visual directives to achieve a consistent company message
- Effectively lead Doctor of Optometry co-planning business meetings
- Leverage insurance plans with local companies and attend local health fairs
- Ensure compliance of team to Company and Host policies and procedures
- Perform administrative duties including cash, payroll, and inventory management
- Ensure all Company approved safety programs are implemented
- Work weekends and evenings in support of business needs
BASIC QUALIFICATIONS - High School graduate or equivalent
- 4+ years management/supervisory experience
- A proven track record of delivering results and positive growth
- Excellent business and financial acumen
- Comprehensive knowledge of retail operations, processes and policies
- Strong basic math skills
- Familiarity with cash register, computers and calculators
- Strong command of the English language for all correspondence
PREFERRED QUALIFICATIONS - College degree or equivalent
- Previous experience in leadership position within retail and customer service
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) and/or ABO Certification in non-licensed states
Pay Range: 24.84 - 43.96Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.Upon request and consistent with applicable laws, Essilor
Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, or any other characteristics protected by law.Nearest Major Market: Los Angeles
Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management
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