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Senior Customer Service Supervisor
Everett, WA (USA)
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Company: VirtualVocations Contact:
Post Date: 01/06/25 Phone:
Job Type: Full Time Fax:
Reference: WAI3ybqVso Mailing Address:

A company is looking for a Senior Supervisor, Customer Service.



Key Responsibilities

Supervise and oversee daily operations of the customer service team
Identify customer service needs and collaborate with stakeholders to enhance service delivery
Lead continuous improvement initiatives and develop training for new products and processes


Required Qualifications

Bachelor's Degree with substantial experience in a customer-facing environment
4 years of experience with personnel management responsibilities
Experience leading multi-cultural teams with cultural sensitivity
Proven project management expertise