Senior Customer Service Supervisor Everett, WA (USA) |
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Company: | VirtualVocations | Contact: | |
Post Date: | 01/06/25 | Phone: | |
Job Type: | Full Time | Fax: | |
Reference: | WAI3ybqVso | Mailing Address: | |
A company is looking for a Senior Supervisor, Customer Service. Key Responsibilities Supervise and oversee daily operations of the customer service team Identify customer service needs and collaborate with stakeholders to enhance service delivery Lead continuous improvement initiatives and develop training for new products and processes Required Qualifications Bachelor's Degree with substantial experience in a customer-facing environment 4 years of experience with personnel management responsibilities Experience leading multi-cultural teams with cultural sensitivity Proven project management expertise |