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California Customer Service Assistant
Tamarac, FL (USA)
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Company: VirtualVocations Contact:
Post Date: 01/05/25 Phone:
Job Type: Full Time Fax:
Reference: FLm3Iza7uo Mailing Address:

A company is looking for a Customer Service Assistant to join their team.
Key Responsibilities

Address customer inquiries through various channels and provide timely resolutions
Collaborate with internal teams to research and solve customer issues
Document customer interactions and maintain positive relationships to support sales efforts

Required Qualifications

Associate degree with a minimum of 3 years in a customer-facing support role, or 5+ years of experience in lieu of a degree
Proficient typing skills (40+ words per minute)
Experience with CRM (Salesforce) and ERP systems is a plus
Proficiency in MS Office (Outlook, Word, Excel)
Ability to work independently and manage escalations effectively