Kentucky Licensed Customer Service Representative Topeka, KS (USA)			Send this Job to a Friend
Company:	VirtualVocations	Contact:
Post Date:	01/05/25	Phone:
Job Type:	Full Time	Fax:
Reference:	KS2bWrAv2c	Mailing Address:

A company is looking for a Customer Experience Associate II to provide support for Medicaid member inquiries. Key Responsibilities Assist Kentucky residents with health benefits inquiries, including application status and password resets Handle multiple call types and navigate various systems to input and interpret data Maintain professionalism and adhere to a structured schedule while managing back-to-back calls Required Qualifications Minimum of 1 year experience in high-volume call centers Minimum of 1 year customer service experience High school diploma or GED Ability to work in a quiet, distraction-free environment Background and drug screening required

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