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Customer Service And Billing
Ellicott City, MD (USA)
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Company: Chesapeake Oncology Hematology Associates Contact:
Post Date: 12/26/24 Phone:
Job Type: Full Time Fax:
Reference: MDyZy38BQg Mailing Address:
Job Description Job Opening: Patient Accounts Representative/Accounts Receivable

We are seeking a skilled and detail-oriented Patient Accounts Representative/Accounts Receivable professional to join our team. The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below:

Key Responsibilities:



  • Insurance Knowledge:



    • Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.





    • Payment Posting:



      • Accurately record payments received from patients and insurance companies in the billing system.


      • Apply payments to the appropriate patient accounts to ensure precise financial records.





      • Account Reconciliation:



        • Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.


        • Investigate and promptly resolve any account discrepancies to maintain accurate financial records.





        • Customer Service:



          • Interact with patients and their families to address billing inquiries.


          • Provide clear explanations of charges and assist in establishing suitable payment arrangements.





          • Collections:



            • Initiate collection efforts for past-due accounts, adhering to ethical practices.


            • Contact patients to discuss payment options and negotiate payment plans if necessary.





            • Documentation:



              • Maintain detailed and accurate records of all interactions and transactions related to patient accounts.


              • Ensure comprehensive documentation of payment arrangements and billing communications.





              • Compliance:



                • Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.


                • Adhere to other relevant guidelines to maintain legal and ethical billing practices.





                • Reporting:



                  • Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.


                  • Provide insights and recommendations based on the analysis of financial reports.




                    Benefits:


                    • Medical Insurance


                    • Paid Leave


                    • Holidays


                    • 401k


                    • Short Term Disability


                      Qualifications:


                      • Previous experience in a similar role within healthcare finance or billing.


                      • Strong understanding of insurance processes and healthcare billing regulations.


                      • Excellent communication and negotiation skills.


                      • Proficient in relevant software applications for billing and financial record-keeping.



                        If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.

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