Xfinity Retail Sales Consultant - Bilingual Spanish
Apply locations CA - San Jose, 1600 Saratoga Ave - Retail XFR3115 CA - San Jose, 1068 East Brokaw Rd - Retail XFR3135 CA - San Jose, 1566 Monterey Hwy Ste 20 - Retail XFR3126
Time type: Full time
Posted on: Posted 4 Days Ago
Job requisition id: R401787
Job Summary
Who we are:
$26.39+ Hourly (Salary is $18.70 Base + Targeted Commission)
At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers.
Job Description
What you will be doing:
- Working directly with customers in a retail location, evaluating the customer's potential product needs, and making appropriate recommendations.
- Providing outstanding customer service with all customer interactions.
- Helping customers interpret and clarify their account statements and pay their bills in the store.
- Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
- Acting as brand ambassador to promote Comcast/Xfinity products.
- Providing expert-level understanding and passion around technology, especially around Comcast products and services.
- Maintaining detailed sales product knowledge, including competitive information.
- Contributing to a fun and competitive environment!
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits.
What you will need to have
- Bilingual Spanish Speaking Required
- High School Diploma or equivalent
- Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
- Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
- Regular, consistent, and punctual attendance.
- Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.
Compensation:
Total Target Compensation (includes Base Pay plus Targeted Commission): $23.69 - $27.09 (annually: $49,280 to $56,352)
Perks and benefits
- Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan.
- ---and much more
Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Skills
Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization
Education
High School Diploma / GED (Required)
Relative Work Experience
2-5 Years
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