AT&T Wireless Retail Assistant Store Manager
Cellular World - AT&T Authorized Retailer$40,000 - $60,000 annually includes sales commissions and bonuses
Cellular World, a leading AT&T authorized retailer, is currently looking for a strong AT&T Wireless Retail Assistant Store Manager who is passionate about mobile technology. We are currently accepting resumes for a full-time Wireless Retail Assistant Store Manager to join our innovative, best-in-class and growing company. As the Retail Assistant Sales Manager, your goals are to support the Sales Manager to ensure the store delivers an excellent customer experience using the 5 Key Behaviors, exceed sales metrics, manage and protect company assets, and increase profitability all while developing your team to be best in class.Responsibilities: - Follow coaching and leadership of the Sales Manager.
- Drive sales and customer satisfaction using the 5 Key behaviors. Retain, implement and ultimately train the behaviors with the sales team.
- Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and customer service.
- Observe customer experience to determine focus of the 6 steps sales process.
- Ensure proper opening and closing of the retail location with completion of all open/close procedures.
- Training - ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
- Inventory - assist with ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed.
- Provide resolution to customer complaints regarding sales and service.
- Develop and manage positive business relationships with staff and customers.
- Provide leadership, positive reinforcement, and coaching to promote learning and growth of sales associates. Along with the Sales Manager, recognize top performers and lower performers to help contribute to overall store improvement.
- Participate in regular staff meetings to understand and train on promotions, goals, trends, and other relevant information.
- Ensure proper merchandising within the store, including product placement, display, and brand compliance per AT&T requirements. Use displays and interactive devices to enhance the customer experience.
- Meet and exceed performance expectations as the Sales Manager-in-Training to be considered as a candidate for promotion to Sales Manager or Assistant Sales Manager.Requirements:
- Previous retail or customer service management required.
- Proven leadership and employee management skills.
- Ability to stand for long periods and work full time, weekends, and during peak retail selling periods. Work at various locations may also be required.
- Tech-savvy and enjoy working with interactive technology devices.
- Enjoy working in a team environment & engaging consumers. Must be enthusiastic and have the drive needed to complete sales.
- Independent and self-motivated team player.
- Regular physical activity will be required, e.g., setting up promotional material, changing displays, etc.
- Must have a valid driver's license and reliable transportation.
- Must be at least 18 years of age.
- Must be able to pass background.We are an equal opportunity employer and value diversity at our Company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr |
