We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and the love for customer service and treating guests like family is very important. Apply today if this sounds like an exciting new opportunity for you.Responsibilities - Consult with the general manager to ensure that all guest service standards are met daily.
- Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability.
- Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed.
- Facilitate management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention.
- Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas.Qualifications
- A proven record of experience managing a team, preferably in a hospitality role, is required.
- Must have at least 3 or more years of experience in the hospitality field.
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service.
- You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field.
- Have superb communication skills, organizational skills, and problem-solving skills.Compensation$38,000 - $43,000 yearly
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