Homewood Suites by Hilton Kansas City/Overland Park --- Independence, MO, USPosted 4 months ago
Description
We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you!Responsibilities - Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
- Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
- Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
- Consult with the general manager to ensure that all guest service standards are met daily
- Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Qualifications - Must have at least 3 or more years of experience in the hospitality field
- This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
- Previous experience managing a team is required; preferably in a hospitality role such as department manager
- Proven customer service experience as a manager; strong guest-focused mentality
- Possess excellent organizational skills, communication skills, and problem-solving skills
Compensation$55,000About Homewood Suites by Hilton Kansas City/Overland Park
The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.
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