Select how often (in days) to receive an alert:At Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team:At Medibank, we're dedicated to our purpose, "Better Health for Better Lives" for both our people and our customers. Geographically based, cross-functional teams have been created because we believe that living and servicing customers locally enhances connection and trust. This results in longer and more sustainable relationships with our customers, and in turn, more fulfilling work for our people.About the Role:We have an exciting full-time opportunity for a Sales and Customer Service Consultant, internally referred to as a Local Community Consultant, at our Karrinyup WA store. As a Local Community Consultant, you play a pivotal role in bringing Medibank products and services to your local community. You are encouraged to show individual accountability and responsibility for supporting customers end-to-end with outstanding service.Key Responsibilities: - Provide support to local customers across various communication channels (in store, on the phone, in community, or messaging).
- Deliver tailored, personalised experiences to enhance customer health and wellbeing.
- Adapt to new challenges and pivot quickly to ensure customer satisfaction.About You:
- You are a multitasking superstar with the ability to apply your knowledge across various channels.
- You thrive on providing great service to the local community.
- You are self-motivated and results-focused.
- You possess strong diligence when providing products and services to customers.
- You are a supportive team player willing to step outside your nominal role to serve the community better.Why You'll Love It Here:
- Flexible Working: Enjoy the freedom to work in-store, work from home, or work out in the community.
- Growth Opportunities: Access a range of skills development and career pathways.
- Supportive Environment: Work in a culture that values your well-being and encourages new ideas.If you are a customer service extraordinaire and want to help your local community through a multi-channel approach - we want to hear from you.Inclusion and Accessibility:We believe in everyone's potential and strive to make Medibank inclusive for all. We encourage applications from everyone, including Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ community including transgender and gender diverse applicants.
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