Overview
The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods, we provide the financial support to assist men and women with various social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities, providing a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. Our efforts are focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each team member contributes to recycling goods that literally recycle and repair broken lives.The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create and sustain a pleasant and hospitable work environment and excellent customer relationships to motivate staff and meet sales goals.Responsibilities - Create a pleasant and hospitable work environment and maintain good customer relationships.
- Ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and all other policies and procedures by store personnel.
- Meet sales, production, and expense budget goals to maintain a profitable operation.
- Ensure that all production is taken from the back room and properly displayed on the sales floor.
- Receive applications, participate in interviewing applicants, and recommend candidates for employment to the Administrator or Store Supervisor.
- Conduct regular evaluations of store personnel, identifying performance strengths and areas for development, and recommend training as necessary.
- Conduct monthly staff and safety meetings, ensuring compliance with safety measures consistent with The Salvation Army policy and Government regulations.
- Schedule all sales associates to ensure full coverage in the store at all times and post weekly work schedules.
- Submit completed payroll information biweekly for all store personnel, noting signatures, absenteeism, and overtime.
- Order merchandise to keep the store well stocked and ensure all merchandise is organized according to the Territorial ARC Rag Out Calendar.
- Provide training, direction, and supervision for new employees and retraining for all personnel as necessary.
- Account for cash receipts at the end of the business day and safeguard cash at all times.
- Complete and forward all paperwork and sales reports to the finance department daily.
- Report any site visits and/or communication from OSHA and other inspectors to the Administrator.
- Attend manager meetings and keep store personnel informed of new policies and directives.
- Protect property and buildings by reporting safety hazards, property damage, and personal injuries to the Administrator or Store Supervisor.
- Provide oversight and guidance to beneficiaries assigned to stores for work therapy.
- Support the work therapy program by providing beneficiaries with an example of professional conduct and work habits.
- Perform other duties as assigned by immediate supervisor and/or Administrator.Qualifications
- High school diploma or equivalent.
- Experience in sales preferred.
- Ability to lead, manage, and motivate others.
- Ability to read and interpret simple income and expense reports.
- Valid driver's license with an acceptable DMV record.
- Excellent communication skills.
- Flexibility and willingness to work in any store location under the supervision of this ARC Center.
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