Assistant Store Manager - Western Hills, Cincinnati, OHCome work for us!We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.POSITION SUMMARY:The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for overall quality and performance of the retail store staff. Ensures compliance of all company policies and procedures. Models effective leadership to gain commitment to store goals and training standards. Assist with the recruitment, selection, and training of store personnel. Provide feedback to Store Manager on annual performance evaluations for all store employees. Assist with expense management and develop strategies that position stores to perform in accordance with the budget. Monitor and identify issues relevant to the loss or inconsistencies in the store to ensure store achieves successful goals of shrink that are at or below company plan. Monitor and control all aspects of operational compliance, safety, and business standards. Support the training of all employees in suggested selling and merchandising techniques. Ensure company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment. Assist in the completion of accurate and regular merchandise inventory counts. Perform other duties as may be assigned. A standard work week not to exceed 40 hours. Flexible schedule required which includes but is not limited to: days, nights, weekends, and holidays.QUALIFICATIONS:To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:EDUCATION AND/OR EXPERIENCE: Requires a minimum of one (1) year in retail management.SKILLS AND KNOWLEDGE REQUIREMENTS: Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates, and customers. Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy. Must demonstrate an ability to think strategically, plan and organize effectively. Must be able to maintain an exemplary degree of professionalism in all situations. Requires proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work. Results-driven with demonstrated critical and creative thinking skills. Project management, time management, analytical, and superior organizational skills required. Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy. Proven ability to plan, organize, multi-task, and set priorities effectively and efficiently to proactively respond to changing demands from multiple sources. The ability to execute directives with precision and consistency. Working knowledge of Microsoft Office products is required. Willing to work in multiple stores in the assigned district.PHYSICAL REQUIREMENTS: Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs. Able to work extended hours during critical project phases; and able to work in a fast-paced, dynamic environment with flexibility. Must have reliable transportation. Must be willing to travel via car, plane, or train.General Information:The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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