The Cruise Web is looking for talented cruise sales experts to join our team in an exciting full-time and fully remote position!For 30 years, The Cruise Web has used unique, personalized cruise consultations to plan unforgettable cruise vacations perfectly suited for our clients. The Cruise Web is like a travel agency, but better! Why? Because our clients deserve better. How? Because our travel consultants are better than "regular" travel agents. Whether your client is interested in cruises, land travel, or both, The Cruise Web offers a World of Choices, Made Easy.As Cruise Consultant - Team Leader, you will lead a small sales team consisting of you and two Sales Assistants. You are responsible for building relationships and becoming the dedicated travel expert for your clients. And of course, closing sales, exceeding sales targets, and growing a profitable book of business!I get an assistant!? Actually, you get two! Your Sales Assistants are responsible for your non-sales activities and can also help you in setting new sales appointments and assisting clients when you are not working. You get to focus on the fun stuff- booking cruises and other travel!As a Cruise Consultant- Team Leader you will: - Use consultative sales skills to understand and provide a personalized recommendation. You become their dedicated travel planner - hopefully for all their future travel.
- Use time management skills to book new website leads and inbound sales calls (No cold calling!).
- Follow up with our past guests to book new cruise and land vacations.
- Follow up with booked clients to add air, travel insurance, hotels, pre/post packages, shore excursions and more to their reservation.
- Utilize booking and search engines to research and develop a personalized recommendation.
- Meet and exceed team goals, including performance and activity levels.
- Use Salesforce to manage client relationships, track sales and tasks, communicate with clients through email, SMS and What's App, and more.As a Cruise Consultant- Team Leader you will receive:
- A generous uncapped commission compensation, including a two-year commission boost.
- Industry leading paid training.
- Competitive Benefits package that includes an HSA Health insurance plan with low employee contribution, Dental and vision coverage, Life and AD&D insurance, Disability and other voluntary benefits, and a 401k and profit-sharing program.
- The ability to grow within the organization.
- Flexible work hours.
- Recognition for your tenure and performance such as free cruises, gift cards, and much, much more!Ideal candidates will have the following:
- 3+ years of recent experience selling cruises and/or travel products is required.
- Bachelor's degree preferred, but not required.
- Experience selling in a team environment.
- Experience working with cruise line booking engines.
- Computer proficiency, including word processing and web browsing.
- Experience with CRM systems to document daily calls, tasks, and activity is required (Salesforce is a plus).
- Must be organized and self-motivated.
- A history of exceeding sales quotas -- we love top performers!
- Ability to work occasional evenings and weekend days.
- Work from home capabilities, including a quiet workstation, a working computer, and stable internet connection.If you are interested in a fun career with great earning potential, contact us today. We are looking for great people to help make our next 30 years in business even better.
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