At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

At Dick's Sporting Goods, The Principal Portfolio Program Manager role is focused on leading large multi-year strategic programs focused on evolving and scaling Athlete Experience. The role will oversee all aspects of program management including strategy formation, process definition, organization design, and technology delivery. Responsibilities include oversight and guidance of a team comprised of business, technology and 3rd party vendor stakeholders. The Principal PPM is responsible for the overall effectiveness of the team, ensuring the right talent is applied in the right way. The Principal PPM drives integration across teams and initiatives and manages a comprehensive network of strategic alliances to ensure stakeholder needs are met. The Principal PPM drives process adherence to facilitate efficient outcomes, ensuring that teams are performing to their potential. In this role, you will support the Service & Performance portfolio.

The portfolio of Service and Performance consists of best-in-class sport product services and sport performance experience for the Athlete (customer) within our Dick's ecosystem. This portfolio incorporates touch points post product purchase that focuses on both how to make the product more useful (e.g. baseball glove steaming, golf club fitting) and experiences to help make the Athlete better in their sport (e.g. baseball bat swing mechanics, golf lessons). This portfolio spans across both digital and physical environments and cuts across both owned, partnered and endorsed experiences.

Leadership:

• Provides strategic thought leadership in retail, marketing and Services & Performance of DSG ecosystems
• Implements best practices and program standards for multi-year, strategic, cross-functional initiatives
• Drives transformation and change management in partnership with executive leadership
• Leads all program management activities across business and technology teams required define, plan, execute and deliver industry leading technology enabled solutions
• Owns all aspects of program planning including cross portfolio planning, prioritization, estimation, budgeting, and goal setting
• Facilitates executive level planning, prioritization, and status update discussions across all internal and external stakeholders

Program Planning:

• Lead the production of and approval program plans, ensuring that all activities are identified, are appropriately organized to deliver program objectives, comply with the organization's ways of working, program management framework, and organization's wider governance structure and processes
• Communicate the actions needed to implement the strategy and business plan both within the team and to a diverse group of internal and external stakeholders
• Explain how the program contributes to the broader organization's mission, vision and values; motivate people to commit to these and to doing extraordinary things to attain defined goals

Program Team and Resource Management:

• Lead a large cross-functional program team; defines the program vision and communicates the outcomes needed, how to achieve outcomes, coordinates team actions across program activities; facilitates the flow of additional team members on and off the team as needed; and builds the capability of the team through training, coaching and mentoring.
• Negotiate and manage deployment of program budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization
• Clarify roles and responsibilities within the program team to enable rapid decision-making and delivery.

Program Risk and Issue Management:

• Manage identification of risks, issues, dependencies, and constraints associated with the program, escalating these where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these

Program Reporting and Review:

• Manage the program review process; provide stakeholders with accurate and relevant information and key recommendations at agreed review points to enable them to evaluate progress and agree on change
• Manage the delivery of assurance reviews within a program, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified to give senior stakeholders confidence that the program can deliver to time, budget, and quality.

Stakeholder Management:

• Define stakeholders and engagement plans for program to ensure that each stakeholder has an appropriate share of voice

Program Benefit Realization:

• Partner with appropriate stakeholders to define baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.

Portfolio Management:

• Support strategic planning activities across product and technology portfolios
• Leads and supports Portfolio prioritization, budgeting, and goal setting across products
• Ensure alignment of the organization and key stakeholders with product portfolio direction
• Contribute to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner

Ongoing Learning and Development:

• Develop own and more junior team member capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential
• Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

Continuous Improvement:

• Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered
• Drive a culture of innovation by creating multi-stakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons

Talent Development:

• Identify organizational needs and recruit for open positions
• Build the Agile practices and continuously evolve team process standards to drive quality and efficiencies
• Set clear performance standards for teammates
• Coach and ensure all teammates are getting the training and education needed to develop professionally

QUALIFICATIONS:

• 15+ years of relevant work experience, including 7-10 years in retail program management and 5+ years in professional or internal consulting.

• 7-10 years of experience with agile development practices, tools, and methodologies, including full lifecycle SDLC (Agile).

• Proven ability to communicate program status, risks, and needs to senior leaders, with strong executive-level presentation skills.

• Experience applying change management principles, tools, and methodologies.

• Skilled in managing, growing, and attracting top talent, building effective teams, and developing team members' skills.

• Expertise in aligning programs/projects, planning and executing risk mitigation strategies, and troubleshooting complex issues.

• Proficient in managing strategic vendor relationships and partnerships.

• Strong knowledge of Microsoft Office tools (Excel, PowerPoint, Project) and agile-based tools for program management.

• Understanding of financial indicators and business insights to support strategic goals.

• Effective communicator and collaborator with the ability to navigate complex dynamics, solve problems, and make timely decisions.

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